Technology: M365 Administrator

Unlock new opportunities with your M365 administration expertise! If you're a pro at administering Microsoft 365, we have exciting positions available across our partner companies. Take your career to the next level today!

About SIEGEN SOLUTIONS:

Siegen Solutions specializes in partnering technology-focused clients by connecting them with top-tier talents. Our commitment lies in bridging the gap between exceptional candidates and cutting-edge technologies. At Siegen Solutions, we understand that success hinges on the right people with the right expertise. We're here to match skilled candidates with opportunities that align perfectly with their technological prowess.

Key Responsibilities:

• Work in a BAU service team, handling L2 service tickets and incidents concerning M365 collaboration tools.
• Collaborate directly with users to troubleshoot issues and provide one-on-one training on using Microsoft 365 products when required.
• Maintain our remaining on-premises SharePoint servers and sites.
• Assist M365 technical leads and developers on projects as needed.
• Help analyze tickets and other feedback to maintain good service levels and identify potential process and technical improvements.
• Assist in developing an internal knowledge base and training materials.
• Perform other duties as assigned.

Requirements:

• 2 years of experience and broad technical knowledge of M365 services, including SharePoint, Teams, OneDrive, Viva, and Power Platform, with an interest in future developments.
• Understanding of how to manage resources in Azure would be advantageous.
• Experience or knowledge of Power Platform administration.
• Experience with patch and configuration management.
• Knowledge of SharePoint Framework and related technologies.
• Proficiency in PowerShell for managing M365 services.
• Experience with ticket management systems such as ServiceNow.
• Knowledge of Power BI for data presentation would be advantageous.
• Strong written and oral communication skills with the ability to provide training to end users.