Job Openings
Multilingual - BPO: Korean Analyst
About the job Multilingual - BPO: Korean Analyst
We are looking to hire Korean Analyst to join our clients' teams. You'll be responsible for vendor management, process invoices, manage accounts payable, and translate documents in Korean. Sound like you? Apply today and join our client's dynamic team!
About SIEGEN SOLUTIONS:
Siegen Solutions specializes in partnering with multinational clients across diverse industries, catering to candidates proficient in English and another language such as Japanese, Korean, Thai, Chinese, Italian, French, Spanish, Portuguese, or German. Our expertise extends to three key domains: Corporate Function, Technology, and Business Process Outsourcing.
Responsibilities:
- Update and maintain various systems/tools per standard process documentation which may include:
- Execute transactions without minimal direction, enter data and retrieve information from group specific system (all new hires might require some direction initially)
- Audit own data entry for accuracy and make required corrections
- Conduct data verification
- Respond to various requests for information, as needed. Escalate to supervisor as appropriate
- File, archive and retrieve documents (paper-based and electronic) using filing standards
- Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar and punctuation
- Respond to information requests by searching, summarizing research results and compiling in requested format
- May coordinate the work of a small team in areas of high volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies
- Follow established policies, procedures and methods
- May serve as technical and functional resource or super users to other team members
- Participate in process improvement initiatives or special projects as assigned
- Meet established goals and objectives
- Become a subject matter expert for complex processes
- Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis
- Assist in audit preparation and proceedings for both internal and external auditor
Requirements:
- Required language(s): Korean, English
- Must be able to communicate effectively, verbal and written, in both Korean and English
- Highly trainable
- Good to have BPO experience
- Good to have F&A experience, if not, to be upskilled during onboarding
- With skills in MS Office (Outlook, PowerPoint, Excel, Word)
- Good to have F&A ERP skills (SAP), if not, to be upskilled during onboarding
Others:
- Accurate, efficient & organized w/in daily responsibilities
- Adaptable to learn new processes, concepts, & skills
- Demonstrates the ability to work as part of a team
- A good team player & be able to communicate easily