Multilingual - BPO: Japanese Sales Ops Manager

We are on a quest for exceptional individuals who not only speak the language but understand the intricacies of business and sales operations. If you are fluent in Japanese and possess an unparalleled knack for detail, we invite you to embark on a career journey that promises to make a lasting impact.

About SIEGEN SOLUTIONS:

Siegen Solutions specializes in partnering with multinational clients across diverse industries, catering to candidates proficient in English and another language such as Japanese, Korean, Thai, Chinese, Italian, French, Spanish, Portuguese, or German. Our expertise extends to three key domains: Corporate Function, Technology, and Business Process Outsourcing.

Responsibilities:

• Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist the company's Practitioners in navigating the company's internal sales processes. Support S&PP Leadership and Business Partners in driving efforts across service areas
• Critical services include the support of opportunity pipeline management, new business meeting coordination, sales reporting/analysis for leadership, and internal sales processes/tools support for client teams.
• This position reports to Sales & Pricing Performance Sales Operations Leadership or Senior Managers. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s).
• Work independently, seeking guidance as needed
• Be an individual contributor with ability to balance multiple competing priorities with limited guidance
• Manage a team including being a people lead
• Create and execute low to medium complexity workplans; contribute to high complexity workplans; provide input to workplans for the broader team
• Interact confidently with senior leadership within sphere of responsibility
• Represent S&PP Sales Operations to leadership with an understanding of when to seek guidance
• Help translate business requirements/mandate into operational processes
• Demonstrate expertise in supporting tools and processes, with mastery in specific area of responsibility
• Demonstrate expertise in S&PP Service Areas and how Sales Operations supports them, with mastery in specific area of responsibility
• Demonstrate knowledge of where and how S&PP Sales Operations fits into the bigger picture

Requirements:

• Leadership and strategic thinking skills; develops strategies to achieve organizational goals
• Excellent oral and written communications skills in English. Speaks clearly and persuasively in positive or negative situations, writes clearly and informatively, listens and provides clarification; this role requires a confident communicator and team player with robust interpersonal skills and a can-do attitude
• Ability to guide workforce in a global environment: strong management, work-planning, team building, collaboration, facilitation, and coaching/mentoring skills across a widely diverse group of individuals, whether in person or virtually
• Excellent organizational / time management / data management skills
• Strong analytical and problem-solving skills; synthesizes complex or diverse information
• Strong business process management skills
• Excellent accuracy and attention to detail
• Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel
• Understanding of finance concepts for a services company
• Business Management education good to have
• A minimum of 6 years of experience, with proven track record in team management.
• Understanding of sales operations processes and tools (e.g., Manage mySales) good to have
• Must support/mirror working hours for the supported Market Unit or other business area
• English language fluency (oral and written) B2
• Japanese Level: N2 to N1