Job Openings *Network Operations - TEMPO Managed Services Analyst

About the job *Network Operations - TEMPO Managed Services Analyst

OVERALL PURPOSE OF ROLE: The IT Asset Management (ITAM) analyst will be an active contributor in the ITAM - (HAM & SAM) projects, helping team with creating policies, providing knowledge sharing to team, client interactions for the projects.

KEY ASPECTS AND RESPONSIBILITIES:
  • Developing, implementing a software asset management & hardware asset management program.
  • Developing and implementing software asset management & hardware asset management best practices.
  • Experience in implementing software asset management governance policy and processes.
  • Familiarity with the software/hardware asset management tools.
  • Understanding of software/hardware licensing best practices.
  • Presentation skills.
  • Transforming software asset management policies and processes to accommodate SaaS.
  • Collaborative teamwork, good at sharing data and two-way communication.

TO QUALIFY:
  • Bachelor's degree in quantitative discipline (Mathematics, Statistics, Economics, Research Computer Science, Engineering, Technology) or other relevant field
  • Atleast 5 years combined SAM & HAM experience, with knowledge of atleast one specific tool for both.
  • Understanding of licensing models/metrics along with the ability to understand contractual obligations for HAM & SAM.
  • Strong knowledge of atleast 2-3 tier 1 publishers eg: SAP, Oracle, Microsoft, IBM, etc.
  • Good knowledge on managing CMDB database.
  • Ease with extracting, manipulating and analysing complex, high-volume, high-dimensionality data from varying sources with handling techniques and enterprise-driven reporting
  • Ability to apply analytical and creative thought
  • Ability to deliver high profile activities to tight timescales
  • Active contributor with effective collaboration skills to a team-oriented and diversified environment
  • Works with minimum supervision
  • Excellent presentation and communication skills (written and verbal)
  • Excellent leadership and interpersonal skills
  • Adaptable and Flexible in changing environments while maintaining a positive attitude
  • Ability to work in a fast paced, focused environment