Job Openings
*Network Operations - TEMPO Managed Services Analyst
About the job *Network Operations - TEMPO Managed Services Analyst
OVERALL PURPOSE OF ROLE: The IT Asset Management (ITAM) analyst will be an active contributor in the ITAM - (HAM & SAM) projects, helping team with creating policies, providing knowledge sharing to team, client interactions for the projects.
KEY ASPECTS AND RESPONSIBILITIES:
TO QUALIFY:
KEY ASPECTS AND RESPONSIBILITIES:
- Developing, implementing a software asset management & hardware asset management program.
- Developing and implementing software asset management & hardware asset management best practices.
- Experience in implementing software asset management governance policy and processes.
- Familiarity with the software/hardware asset management tools.
- Understanding of software/hardware licensing best practices.
- Presentation skills.
- Transforming software asset management policies and processes to accommodate SaaS.
- Collaborative teamwork, good at sharing data and two-way communication.
- Bachelor's degree in quantitative discipline (Mathematics, Statistics, Economics, Research Computer Science, Engineering, Technology) or other relevant field
- Atleast 5 years combined SAM & HAM experience, with knowledge of atleast one specific tool for both.
- Understanding of licensing models/metrics along with the ability to understand contractual obligations for HAM & SAM.
- Strong knowledge of atleast 2-3 tier 1 publishers eg: SAP, Oracle, Microsoft, IBM, etc.
- Good knowledge on managing CMDB database.
- Ease with extracting, manipulating and analysing complex, high-volume, high-dimensionality data from varying sources with handling techniques and enterprise-driven reporting
- Ability to apply analytical and creative thought
- Ability to deliver high profile activities to tight timescales
- Active contributor with effective collaboration skills to a team-oriented and diversified environment
- Works with minimum supervision
- Excellent presentation and communication skills (written and verbal)
- Excellent leadership and interpersonal skills
- Adaptable and Flexible in changing environments while maintaining a positive attitude
- Ability to work in a fast paced, focused environment