Reports Specialist

KEY RESPONSIBILITIES:

• Deliver timely ad-hoc and standard operational reports
• Identify drivers that positively/negatively affect the data
• Manage ad-hoc analysis and reporting requests
• Work with process Subject Matter Experts (SMEs) from each functional team
• Assist in designing insightful report views (excel-based or tool-based or dashboards)
• Provide regular and ad-hoc results interpretation to Accenture management as requested
• Build and maintain customized Analysis Methodology
• Perform proactive analysis
• Utilize data to identify trends and opportunities for improvement
• Analyze trends, data, notes, root cause analysis etc
• Utilize tools to perform root cause analysis on factors impacting the business
• Work with other teams and stakeholders to identify opportunities to improve performance results in accordance with contractual agreements between company, vendors and clients

TO QUALIFY:

Must be proficient in the following:

• Data Analytics and Interpretation
• Metrics and Predictive Analytics
• Operational Excellence
• Reporting and Analytics
• Operations Management
• SLA (Service-Level Agreement) Management

Required Skills:

• Advanced Excel, Macros, VBA
• Years of Related Work Experience: 2-3 years
• Graduate of any 4 year course with preference on IT graduates

Good to have: SQL, Tableau and .net