Job Openings Chinese-speaking Customer Service Representative - 普通话 Mandarin

About the job Chinese-speaking Customer Service Representative - 普通话 Mandarin

JOB DESCRIPTION:
  • Attend to Mandarin-speaking customer questions, complaints and concerns immediately and facilitate satisfactory resolution.
  • Effectively present, discuss and/or address customer concerns and requests in a way that conveys an image of quality and superior understanding of customer needs.
  • Manage calls professionally, efficiently and with good Mandarin and English communication skills.
  • Research answers to questions using a variety of manuals and resources
TO QUALIFY:
  • Bachelor's Degree Graduate
  • Can speak and write in English and Mandarin
  • Must have basic web navigation skills
  • Must be willing to start immediately
  • Should be flexible

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