Job Openings Japanese-speaking Customer Service Representative - 日本語 Nihongo

About the job Japanese-speaking Customer Service Representative - 日本語 Nihongo

JOB DESCRIPTION:
  • Attend to Japanese-speaking customer questions, complaints and concerns immediately and facilitate satisfactory resolution.
  • Effectively present, discuss and/or address customer concerns and requests in a way that conveys an image of quality and superior understanding of customer needs.
  • Manage calls professionally, efficiently and with good Japanese and English communication skills.
  • Research answers to questions using a variety of manuals and resources
TO QUALIFY:
  • Bachelor's Degree Graduate
  • Japanese Proficiency Level - N3 or higher
  • Kanji and Keigo skills is a plus
  • Work experience in Japan in a Business setting is an advantage
  • Must have basic web navigation skills
  • Must be willing to start immediately
  • Can converse using the English language
  • Should be flexible


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