Job Openings HR Business Partner (BPO) - AIOCP HR People Advisor Manager

About the job HR Business Partner (BPO) - AIOCP HR People Advisor Manager

KEY RESPONSIBILITIES:
  • Adapt, communicate and implement the strategic direction of all operations to ensure adherence to global policies and processes
  • Define the operational framework for the GU delivery of People Service process support based upon the defined Business and HR Strategy
  • Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through the efficient use of human resources, technology and maximization of workforce
  • Provide feedback and input for improvement of all programs, processes and policies and accountable for driving consistent, standardized and effective service delivery within Employee Relations, Internal
  • Controls & Compliance, Learning, Transitions and Records & Document Management.
  • Work with the process owners to improve the end to end HR delivery processes
  • Serve as a main point of contact and manage relationships with stakeholder group and key individuals
  • Resolve any escalated issues and risks
  • Design and implement local employee engagement and recognition programs for the DTE in line with the entity strategy
  • Execute key HR processes within Field HR, i.e. performance management, exit management, grievance management and career move through internal Role posting
  • Coordinate, deliver, prioritize and manage escalation of all activities executed by the Location HR and People Advisor teams
  • May provide end to end service delivery of all Mobility Services at a global level and accountable for coordination, delivery, employee satisfaction, prioritization and escalation for HR activities related to mobility services at a global level

TO QUALIFY:
  • Bachelor's Degree
  • Proven work experience as an HR business partner
  • Experienced in the change management. succession planning and program management
  • Knowledgeable of labor law as this is the backbone of HR People Advisors
  • Demonstrable experience with HR metrics
  • Full understanding of all HR functions and best practices
  • Discipline and Grievance Management
  • Employee Relations & Labor Relations
  • Transitions and Transfers/ Talent Management
  • Excellent people management skills
  • Strong leadership skills
  • BPO experience at least 3-5 years
  • Work will be in Mandaluyong but should be amenable to work in other locations in Metro Manila


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