Community Coordinator

Job Title: Community Coordinator

Department: Operations

Reports to: Operations Lead

Matrix Reporting: Operations Associate

Manages: All Recycling Center Employees

About the Company: At GIVO Africa, we are committed to fostering a workplace that celebrates diversity, promotes inclusion, and ensures equity. We value individuals of all backgrounds, identities, and experiences, and strive to build an inclusive culture where everyone feels empowered to contribute and grow.

Job Summary: As a community coordinator at Givo, you will play a crucial role in ensuring the efficient and effective operation of our recycling facilities. You will be responsible for overseeing various operational tasks, from production to quality control, to ensure we meet our environmental and business goals.

Responsibilities:

• • Interact with customers, by phone, online, or in person; answer a diverse range of questions from general to specific regarding sales, operations, recycling options and hours of operation.
    
  • Assess incoming customer recyclable material loads and make sales when necessary.
    
  • Make administrative decisions in completing and submitting internal/external accounting/administrative functions.
    
  • Ensure that all center employees and contractors meet their set targets.
    
  • Supervise and coordinate the activities of staff and interns.
    
  • Exercise judgment and discretion in supervising and coordinating day-to-day operations.
    
  • Plan, coordinate and oversee inbound and outbound shipments of goods, materials, commodities and interdepartmental services.
    
  • Maintain the center to maximize customer comfort, safety, and ease in unloading materials.
    
  • Handle, resolve or refer any customer issues.
    
  • Assists management in operational/administrative functions at other regions as assigned.
    
  • Assigns responsibilities, set deadlines, monitors and summarizes progress of projects for management.
    
  • Assists in the preparation of annual /monthly budget.
    
  • Communicate all pertinent issues regularly with management.
    
  • Supervise office activities to achieve maximum expense control and productivity.
  • Assistance with grant work plan implementation and reporting as applicable.
  • Externally solicits new customers for roll-off and drop-off recycling services.
  • Executes strategies to optimize maximum turnover times, assessment of extra day charges and identifies accurate price points that account for different costs
  • Ensure sales records are completed properly and submitted for accounts receivable
  • Coordinate vehicle/equipment management; predictive maintenance and repairs
  • Collects data, prepares reports and offers insight to the management about the business status, including budgets, accounts payable and accounts receivable, site utilization, operational efficiency, etc.
  • Makes recommendations to the Manager on accounting, administration and efficiency improvements
  • Assists in employee related matters, onboarding, training, performance reviews and discipline/termination.
  • Responsible for compliance with local, state and federal site licenses, prevention plans and other regulatory obligations
  • Oversight of general site/facility cleanliness and ensures housekeeping plan is followed in assigned areas and that all areas are cleaned, checked and are effectively in a continuous compliance
  • Assist in the planning and participation of special events as required
  • Perform other duties as assigned