About the job Customer Service Representative Healthcare (Remote)
Remote Customer Service Professional Healthcare -Remote
Location: Work From Home (US Based)
Employment Type: Full-time
She Works Staffing specializes in connecting talented professionals with remote work opportunities at leading global companies. We're seeking enthusiastic customer service professionals to join a our client who is a Fortune 500 technology company.
Position Overview:
We're looking for customer-focused individuals to provide world-class technical support for premium technology products and services. This role offers the flexibility of working from home while being part of a dynamic, global team.
Key Responsibilities:
Provide exceptional customer support via phone and email
Troubleshoot technical issues and offer solutions
Document customer interactions and maintain accurate records
Meet quality and performance metrics
Participate in ongoing training and development
Requirements:
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative - Remote (Healthcare) role include:
- 2+ years of call center experience
Experience in a healthcare-related field or benefits/insurance organization preferred
Open availability
A high school diploma or GED
A quiet, distraction-free environment to work from in your home
Strong computer navigation skills and PC knowledge
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
A desktop or laptop to complete PC and internet testing
A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
High Speed internet (no wireless/hotspots or satellite) and a smartphone
Must reside in the United States and have a valid U.S. address for residence
Client Offers:
Starting wage will be between $15 and $18
(pay rate will not be below applicable minimum wage)
Paid training and performance-based incentives
Lucrative employee referral bonus opportunities
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
Schedule:
Full-time position
Rotating shifts (including weekends)
40 hours per week
How to Apply:
Submit your resume and cover letter through our online portal.