Operations Analyst

The role requires the incumbent to support operational objectives and functions using a variety of methods, procedures, and tools. You will analyze, monitor, and report on production activities to ensure accuracy, feasibility, and compliance within the operational department.

Responsibilities

• Analyze systems and review production work orders to ensure accuracy and feasibility.
• Conduct thorough production monitoring and engage in detailed reporting activities.
• Resolve Level 1 incidents related to production, implementing procedures to ensure compliance and accurate record-keeping.
• Implement and coordinate work plans, collaborating with other departments to achieve specific operational objectives.
• Develop and maintain comprehensive operational documentation and procedural manuals.
• Propose and implement actions to enhance service delivery from both quality and cost perspectives.
• Utilize industry best practices to address issues and enhance programs or processes, aiding in the resolution of organizational business challenges.

Requirements

• Qualifications: Bachelors degree in a relevant field.
• Experience: 2 to 4 years of experience in a similar role within the industry.
• Skills: Advanced analytical and problem-solving skills; a broad understanding of information systems; strong team collaboration abilities.
• Other Requirements: High level of accuracy and attention to detail is critical for success in this role.