Cardiology Clinical Support Specialist

Location: Remote | U.S. Business Hours
Employment Type: Full-Time

About the Role

We are seeking a qualified Cardiology Clinical Support Specialist with a nursing or healthcare background to support a U.S.-based clinical team.

In this role, you will manage patient communications, coordinate cardiac care, and support clinical and administrative workflows while ensuring accuracy, empathy, and professionalism at all times.

This position is ideal for a healthcare professional who enjoys patient interaction and wants to continue contributing to meaningful cardiac care in a remote capacity while working within structured, technology-supported workflows.

Key Responsibilities

Patient Communication & Care Coordination

• Manage appointment scheduling, reminders, and follow-ups using EMR/EHR systems

• Reinforce care instructions and clinic procedures within scope (no diagnosing or prescribing)

• Support care coordination for cardiology patients, including those with Congestive Heart Failure (CHF)

• Assist with follow-up tracking, testing schedules, and remote patient monitoring workflows

• Communicate clearly, professionally, and compassionately with patients and families

Clinical Documentation, Compliance & Workflow Support

• Maintain accurate, detailed, and confidential patient records

• Support billing documentation and insurance coordination as needed

• Collaborate with clinicians and administrative staff to ensure a seamless patient experience

• Ensure full compliance with HIPAA and healthcare regulations

• Utilize approved digital and AI-supported tools to assist with documentation organization, structured templates, and workflow efficiency (AI supports workflow only — not clinical decision-making)

Required Qualifications

• Nursing or clinical healthcare background required (CNA, MA, RN, or equivalent clinical experience)

• Minimum 1+ year of experience in a healthcare, telehealth, or medical office setting

• Solid experience in Cardiology, including exposure to Congestive Heart Failure (CHF) management

• Strong understanding of cardiac terminology and patient care workflows

• Minimum English proficiency: B2+ (strong written and verbal communication required)

• Experience using EMR/EHR systems (e.g., Athena, Kareo, SimplePractice, or similar)

• Strong patient-centered communication skills

• High attention to detail and clinical accuracy

• Ability to handle confidential information and maintain HIPAA compliance

• Ability to work during U.S. business hours

Preferred Qualifications

• Background in home health, telemedicine, or outpatient cardiology

• Experience with remote patient monitoring programs

• Knowledge of medical billing or prior authorization processes

• Familiarity with AI-assisted documentation tools

• Proficiency with Google Workspace or Microsoft Office

Why Join Us

• 100% remote position

• Opportunity to support meaningful cardiac patient care

• Exposure to structured, technology-enabled clinical workflows

• Collaborative and supportive clinical environment

• Long-term role with a specialized medical practice