Operation Support Officer (Clarke Quay)

The role supports a national initiative to promote cultural engagement through outreach, partnerships, and operations. The officer will assist in event execution, stakeholder coordination, and customer service across multiple channels.

Key Responsibilities

• Support outreach and engagement activities to drive participation in Culture Pass
• Assist in planning and running roadshows, pop-ups, and community events
• Coordinate with partners, volunteers, and stakeholders for event operations
• Support helpdesk and customer enquiries, including responses and escalations
• Assist in administrative work, documentation, SOPs, and audit support
• Support secretariat duties such as meeting coordination and record-keeping
• Contribute to operational improvements and issue resolution

Requirements, Skills & Attributes

• Interest in arts, communications, public policy, or related fields
• Experience in admin, project coordination, or programme support preferred
• Strong organisation skills with attention to detail
• Good communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable working with Microsoft Office and digital tools
• Team player with stakeholder engagement skills
• Willing to work occasional weekends/evenings
• Degree

Duration/Working hours:

3 months contract (Option to extend) 

Monday to Friday: 42 hours per week.

** We regret to inform only shortlisted  candidates will be notified.