About the job ICT Executive (Woodlands)
A. Technical Support
-
Support PDLP Device Management App (DMA) for student & staff devices
-
Maintain school ICT asset & inventory records; conduct monthly checks
-
Provide support for school ICT systems, including vendor-managed systems
B. Frontline Support & Service Delivery
-
Provide onsite troubleshooting for staff and students on devices and SSOE issues
-
Set up AV/IT equipment for lessons, events and presentations
-
Provide basic photography/videography support during school events
C. Asset Management & Maintenance
-
Perform routine checks on ICT & AV equipment to ensure classroom readiness
-
Coordinate repairs, servicing and equipment delivery with vendors
-
Configure and prepare devices for deployment to staff and students
D. Reporting & Project Support
-
Report and document missing/damaged equipment
-
Follow school processes and documentation requirements
-
Assist with MOE or school ICT rollout projects
E. Content & User Support
-
Support teachers in software usage; conduct simple training/sharing sessions
-
Maintain digital media and shared folders
Requirements
Qualifications & Skills
-
Diploma in Computer Science, IT, Engineering or related field
-
Strong troubleshooting skills in ICT and AV systems
-
Good communication, organisation, and time management
-
Able to multitask, work independently and under pressure
-
Basic asset management knowledge
Software Skills
-
Proficient in MS Word, Excel & PowerPoint
-
Basic photo/video/audio editing skills
Experience
-
Minimum 1 year ICT support or school-based ICT experience
-
Experience with secondary schools an advantage
Attributes
-
Responsible, reliable, and willing to learn new systems
-
Able to follow school processes and support assigned tasks
12 months contract (Option to extend) 1 Mar 2026 to 28 Feb 2027
Mondays to Thursdays: 7:30am to 5:00pm, inclusive of 1hr lunch break
Fridays: 7:30am to 4:30pm, inclusive of 1hr lunch break
Service not required on Saturdays, Sundays and gazetted public holidays
** We regret to inform only shortlisted candidates will be notified.