International Business Services – SCG International

Job Summary

Responsible for managing international shipments, ensuring accurate shipping documentation, and coordinating with internal and external stakeholders to support smooth import-export operations. Provide guidance on international trade procedures, monitor operational performance, and drive process improvements to enhance efficiency.

Responsibilities

• Manage and coordinate international shipments for SCG International's International Offices (IO) to ensure accurate and timely operations.
• Prepare, review, and verify import-export documentation, including Commercial Invoices, Packing Lists, Bills of Lading, and other relevant shipping documents, to ensure compliance with international trade regulations, customer requirements, and company policies.
• Coordinate with suppliers, customers, service providers, carriers, CAD, and banks to resolve operational issues and ensure smooth shipment processes, both physically and in terms of documentation.
• Provide initial consultation and guidance to Business Units (BU) and International Offices (IO) regarding international trade terms, operational procedures, and shipping documentation.
• Prepare operational reports and execute assigned projects to support business operations.
• Monitor operational processes and performance to ensure alignment with established Key Performance Indicators (KPIs) and departmental objectives.
• Analyze operational issues, identify process improvement opportunities, and participate in system implementation initiatives to enhance operational efficiency.

• Bachelor's Degree or higher in Supply Chain Management, Logistics, Business Administration, Accounting, Economics, or related fields, (Bachelor's GPAX above 2.70 or a Master's GPAX above 3.30.)
• Experience in International Business, Import-Export, Shipping Operations, or Logistics would be an advantage.
• Knowledge of import-export procedures, international shipping documentation, and Incoterms would be an advantage.
• Good command of English, both written and spoken, with a TOEIC score of at least 550.
• Strong communication, coordination, and problem-solving skills, with the ability to collaborate effectively with internal and external stakeholders.
• Strong teamwork and multitasking skills, with the ability to work effectively under pressure.