Product Development Staff (Service and Value Chain Department)

Division: Aftersales Division

Department: Service and Value Chain Department

Position: Product Development Staff

Job responsibilities:

• Implement and lead KAIZEN activities at the dealership to improve operational processes;
• Analyse current operational processes to identify areas for improvement, and collaborate with dealerships to develop and implement effective solutions;
• Develop and execute strategic plans for service initiatives that align with company goals and enhance dealership performance;
• Collaborate with sales, marketing, and operational teams to design and promote new service products to meet customer needs;
• Conduct market research to identify trends, customer feedback, and competitive offerings that inform the service initiatives;
• Communicate effectively with stakeholders to ensure the successful rollout of service initiatives across all dealerships;
• Establish timelines, budgets, and resources needed for successful product introductions;
• Coordinate with suppliers, manufacturers, and internal teams to ensure new products meet quality standards;
• Create training materials and provide training sessions for dealership on new products and services to ensure successful implementation;
• Prepare and present reports on performance metrics, progress of initiatives, and status of product developments to senior management;

Skills required:

• Bachelor's degree in Automotive technology, Business administration, or a related field;
• Minimum 3 years of experience in product development, field management, or related roles within the automotive industry;
• Proven experience in implementing continuous improvement methodologies;
• Strong project management skills with the ability to manage multiple initiatives simultaneously;
• Proficient in MS Office Suite;
• Experience with CRM;
• Advanced English (Japanese proficiency is a plus);

For more information please call +976 9009-2332