CES (Customer Engineering Support

Job Title: CES (Customer Engineering Support)
Company: Global Engineering Manufacturer
Area: Ulaanbaatar, Mongolia

Key Responsibilities:

• Collect on the field performances and usage conditions of products and associated services, in order to improve our offer and manage risks. (Weak Signals and Local Risk Analysis, Capture Usage)
• Provide Technical Support to Customers, Prescribers and to M&S teams, in order to extract the full value of our offers and manage risks. (Give Advice)
• Deploy actions for market interventions and Copycat, 
• Depending on Domains, can organize, prospect, negotiate, implement and follow Fleet Surveys on the field.
• The proper installation of the MEMS system and integration in the mine. 
• The technical support for the Marketing and Sales team to promote and sell MEMS, as well as for warranty and claims.
• The liaison with GC/central for all the technical aspects of MEMS in his country/zone to measure product performance, competitors evaluation and identify customer needs

Requirements:

• Fluency level of both Mongolian and English
• Engineering background
• Excellent communication skills

For more information, send you CVs to tuguldur@scc.mn or contact 8011-1677