Toyota-Q Staff

Company: International Automotive Industry

Position: Staff (Q)

Location: Ulaanbaatar



Job responsibilities:

• Conduct thorough inspections and evaluations of toyota and Lexus certified pre-owned vehicles to ensure standards;
• Collaborate with technicians to address any repair or reconditioning needs to uphold the quality of certified vehicles;
• Develop and maintain quality evaluation criteria and checklists to standardize the inspection process;
• Administer warranty programs for Toyota and Lexus-certified pre-owned vehicles, ensuring compliance with manufacturer guidelines;
• Communicate warranty policies and procedures to the dealership and provide training as needed;
• Develop and implement pricing models that reflect the value and quality of certified pre-owned vehicles;
• Monitor pricing performance and adjust strategies as needed to optimize profitability and sales;
• Collaborate with marketing team to create promotional materials and campaigns that highlight certified vehicle benefits;
• Evaluate the effectiveness of sales promotions and campaigns, adjusting strategies based on performance metrics and feedback;
• Prepare reports on the performance of the certified pre-owned vehicle programs, including sales trends, customer satisfaction metrics, and warranty;
  
  Skills required:
• Bachelor's degree or higher in Automotive technology, Business administration, or a related field;
• At least 2 years of experience in automotive sales, used vehicle management, or related roles;
• Strong understanding of vehicle quality evaluation processes and warranty systems;
• Excellent analytical skills with experience in pricing strategies and market analysis;
• Proficient in MS Office Suite;
• Advanced English (Japanese proficiency is a plus);

If you are interested in this position, please send your updated CV to bayandalai@scc.mn or contact me at 9009-2332.