Document Group Specialist

Job Title: Document Group Specialist

Company: International Sales Company

Location: Ulaanbaatar, Mongolia

Job Purpose:

- Provide a high level of service to distributors in accordance with our internal procedures, Our Sales and Marketing Plan, and the Company's Code of Ethics.

- Process distributor requests, update and store their data.

- Provide customer service using service standards, department procedures, and established SLAs.

Key Responsibilities:

- Document management with distributors:

- Entering service contracts,

- Processing acts of completed work,

- Adding/removing assignees,

- Re-registration/sale of business,

- Sending duplicate copies of contracts to distributors,

- Making returns in systems.

- Review of distributor applications.

- Resolve payment disputes.

- Consult with distributors by phone and in-office on registration of documents and acts.

- Document archiving

Qualifications:

- Bachelor or Higher education related to business administration or accountant

- 1+ years of experience in customer service is desirable.

- English language proficiency at the intermediate level or above.

- Mongolian language proficiency.

- Russian language proficiency.

- Customer service skills, good communication and presentation skills, literate written and oral speech.

- Proficient in MS Office.

For more information, please contact me at 9903-1574 or

If you're interested, apply by sending your CV to Amarzolboo@scc.mn.