Customer Service Coordinator

Position: Customer Service Coordinator

Department: Operation

Company: American direct selling company

Location: Ulaanbaatar, Mongolia

Main Responsibilities:

• Receiving and processing customer requests via phone, online chat, and email
• Receiving, registering, and entering customer information into the electronic database
• Consulting clients on registration, order processing, products, and other AMWAY Company processes

Requirements:

• Languages: Fluent in Russian and Mongolian (required), English (preferred)
• Education: Higher education/Incomplete higher education, specialized secondary education
• Experience: Customer service experience is a plus
• Communication Skills: Excellent communication skills
• Language Proficiency: Excellent written and verbal communication skills in Russian and Mongolian
• Personal Qualities: Disciplined, punctual, quick learner, ability to handle large amounts of information
• Computer Skills: Proficient PC user

If you are interested in this position, please send your updated CV to undral@scc.mn or contact me at 9980-4815.