Customer Support & Purchasing Officer

Position title: Customer Support & Purchasing Officer

Company: International Mining Equipment Provider

Location: Ulaanbaatar, Mongolia

Responsibilities:

• Generation of quotations for Customer accounts
• Raising Proforma Cash Sale invoices when required
• Sales Orders entry and Order Confirmations when required for Customer accounts
• Processing consignment stocks replenishment orders
• Reporting on customers orders and delivery status
• Raising daily Delivery Notes and Reports to notify warehouse
• Processing financial orders & deliveries block release requests to Finance
• Updating & ensuring compliance of pricing on Fixed Price Agreements (FPA) with customers
• Raising Intercompany and External Purchase Orders.
• Monitoring & reporting on delivery of Intercompany and External Purchase Orders
• Process Returns / Credits / Non Compliance Reports (NCR)
• Assisting Finance with invoice queries
• Maintenance of Customer Master Data
• Raise and follow up Master Data Department (MDD) requests when required (part numbers creation, change and supersessions)
• Monitoring & reporting of Slow Moving & Obsolescence Inventory
• Preparing and reporting on Monthly & Quarterly Spares Input & Output Forecasts

Requirements:

• Proficiency of the Mongolian & English languages. Ability to communicate effectively with customers via email and on the phone.
• Minimum Intermediate to Advanced Level - Microsoft suit of products (especially Excel)
• SAP proficiency 4.7b or higher version
• Use of email systems such as Microsoft Outlook
• Basic understanding of Accounting, Human Resource Systems, Inventory, Manufacturing, Order Processing, Payroll

If you are interested, please contact 8011-1677 or tuguldur@scc.mn for more detailed information