Job Openings HR Operations Manager

About the job HR Operations Manager

HUMAN RESOURCES OPERATIONS MANAGER

This role is based in Ulaanbaatar office, with need- basis travel to mine site, and will provide leadership and oversight for Employee Relations, Human Resources Operations, and HR Compliance & Governance, supporting a compliant, efficient and employee-focused workplace across our Ulaanbaatar office and mine site.

You'll Be Responsible For:

  • Lead employee and labour relations activities, fostering a positive workplace culture.
  • Provide comprehensive HR support and management across the Ulaanbaatar office and site operations and support employee engagement activities for both national and expatriate employees.
  • Advise leaders on organizational design, performance, engagement, retention, and employee
    relations.
  • Challenge and support managers to ensure people's decisions are consistent, fair, commercially
    sound and aligned with company policies
  • Partner with management on retention, recognition, communication and employee experience
    initiatives.
  • Use workforce indicators such as headcount, turnover, absenteeism, vacancy rate, and workforce
    cost to identify risks and recommend action
  • Oversee payroll processes, driving operational efficiency and automation initiatives where
    appropriate.
  • Coordinate monthly HR-to-payroll processes and ensure employee changes are accurately
    reflected before payroll cut-off.
  • Conduct HR validation of payroll inputs and investigate discrepancies.
    Support annual salary review and bonus processes, including manager guidance and approval
    tracking.
  • Monitor compensation decisions for internal consistency, budget alignment and policy compliance
    Identify employment, operational and people risks early and escalate material matters
    appropriately
  • Develop, review, and continuously improve HR policies, procedures, and practices.
  • Lead and contribute to HR and cross-functional strategic projects that support business objectives. 
  • Support and enhance Employee Value Proposition (EVP) initiatives to attract, engage, and retain
    talent and lead strategic people related projects.

Requirements:

  • Bachelor's degree in HR, Law, Business or a related field; Master's is an advantage.
  • 8+ years of HR experience, including 3+ years in an HR management role, preferably in mining or
    a multinational.
  • Strong working knowledge of applicable local labor and employment legislation and ability to
    translate regulatory requirements into practical HR processes
  • Ability to understand business strategy, operating models and organizational priorities and
    translating them into implications of people and HR actions
  • Strong analytical and problem-solving skills with the ability to move from data and observations to
    concrete recommendations
  • Strong influencing, coaching and facilitation skills.
  • Ability to manage competing priorities and stakeholders in a fast-moving environment
  • Demonstrated ability to improve, standardize and simplify HR processes
  • Experience overseeing payroll and HR operations.
  • Fluent Mongolian and professional English; French is an advantage
  • Strong communication, negotiation and interpersonal skills, with the ability to handle sensitive and
    confidential matters professionally.

Contact: +976 8807-7702; baasantsetseg@scc.mn