eCommerce Operations Manager

Our client, a well-established D2C eCommerce company operating in the USA, is seeking an experienced professional to join their team as the eCommerce Operations Manager. This is a full-time remote position dedicated to or managing the operational tasks, ensuring projects meet their due dates, and contributing to our strategic growth plans. eCommerce Operations Manager, you will play a crucial role in synchronizing our various departments, including Supply, Logistics, Marketing, Development, etc.

Responsibilities:

• Oversee and coordinate the efforts of our Supply, Logistics, Marketing, and Development teams.

• Manage operational tasks and keep track of project due dates, ensuring timely completion.

• Ensure alignment of inter-departmental activities with our company's objectives and operational strategies.

• Foster a culture of collaboration and efficiency across all operations.

• Contribute to strategic planning and business scaling initiatives.

• Use data-driven insights to optimize operational performance and uncover new opportunities.

• Ensure a seamless and consistent customer experience across all touchpoints.

• Coordinate with the department leads managing escalated issues and challenges.

About You:

• Proven experience as an Operations Manager within an eCommerce or online retail setting.

• Excellent understanding of eCommerce operations and business functions such as supply, logistics, marketing, and development.

• Exceptional project management skills, with a track record of managing tasks and meeting deadlines.

• Experience with task management tools

• Strong leadership skills and experience in coordinating and motivating teams.

• Strategic planning and execution experience.

• Excellent problem-solving and analytical skills.

• Outstanding communication skills, both verbal and written

• Upper-Intermediate or Advanced English

WE OFFER:

- Remote position with 100% flexibility in work location

- Competitive Plus salary

- Flexible working hours to suit your schedule and lifestyle: our operating hours are from 6 am to 3 pm CST Chicago time, but don't worry about clocking in. This position is focused on achieving results, not watching the clock

- Join a growing and stable US eCommerce business with potential for personal and career growth

- Work alongside a supportive, professional, and friendly team

- Focus on your work without bureaucracy or micromanagement

If you are an experienced professional seeking an opportunity to lead Amazon initiatives and contribute to the growth of a reputable eCommerce brand, we want to hear from you. Apply now and join our motivated and expert team at BERLINZO!

About BERLINZO:

At BERLINZO, we are dedicated to providing our customers with the highest quality ice makers and molds that result in superior taste and texture of drinks. We understand the importance of the perfect ice and aim to make the experience of making ice cubes as easy and enjoyable as possible. Join our mission and be part of a team that is passionate about delivering the best possible products to our customers.