Sales Supervisor

Job Title: Sales Supervisor
Company: Canning Industries Company (CIC)
Location: Marka, Zarqa (to be relocated to Mafraq Althuraya Industrial Development City in 6 months)

About the Company:

Canning Industries Company (CIC), a member of the Sayegh Group, is a leader in the packaging and canning industry. CIC has built a reputation for providing high-quality products tailored to the needs of both local and international markets. With a strong commitment to innovation, quality, and customer satisfaction, CIC is dedicated to maintaining its leadership in the industry through constant improvement and operational excellence.

Job Description:

As a Sales Supervisor at CIC, you will be responsible for overseeing all sales activities in various markets and implementing approved procedures in line with the company's sales system. This role requires a combination of leadership, strategic thinking, and hands-on involvement to meet sales targets, enhance customer satisfaction, and drive the growth of the company.

Key Responsibilities:

• Sales Strategy Development: Participate in developing policies, sales objectives, and strategies, translating them into short- and long-term sales plans.
• Market Analysis: Analyze sales movement in the markets, forecasting expected product sales quantities, and conducting sales-related studies.
• Customer Management: Establish and maintain relationships with key customers and coordinate with departments to ensure minimum stock levels and timely order fulfillment.
• Sales Forecasting and Reporting: Monitor market trends and analyze customer feedback to recommend improvements in product offerings.
• Sales Campaigns: Evaluate advertising campaigns, measure their effectiveness, and provide feedback to improve customer satisfaction.
• Product Promotion: Lead efforts to introduce the company's products to key clients and address their inquiries.
• Field Supervision: Supervise customer service and shipping teams to ensure smooth operation and adherence to company standards.
• Staff Development: Develop work plans for sales employees, evaluate their performance, and provide necessary training and guidance.

Administrative Responsibilities:

• Employee Supervision: Monitor sales team activities, ensuring their representation of the company reflects a positive and professional image.
• Reporting: Prepare periodic reports on sales activities and results for management review.
• Budget and Compliance: Manage sales budgets, ensure compliance with company policies, and recommend improvements to the sales system.
• Customer Feedback Management: Coordinate with quality and production teams to handle customer complaints and ensure issues are resolved.

Qualifications and Skills:

• Bachelors degree in Marketing, Business Administration, or relevant field, or equivalent practical experience.
• Minimum of 6 years of experience in a similar supervisory role.
• Strong leadership, organizational, and sales skills.
• Analytical ability and problem-solving skills.
• Proficiency in negotiation, communication, and persuasion techniques.
• Fluent in Arabic and English.
• Valid driving license
• Proficiency in Microsoft Office/G-Suite and sales-related software.

Job Type:

• Work Environment: Office and field-based.