Job Title: Customer Service & Renewals Executive
Location: Chennai

About the Employer:

A reputed and growing organization in the customer service industry, known for its employee-centric culture and career growth opportunities.

Role Overview:

Were hiring dynamic Customer Service & Renewals Executives to handle customer queries, upselling, and renewal follow-ups. This role requires strong communication skills in regional languages and English, along with a passion for customer satisfaction.

Key Responsibilities:

• Manage inbound customer service queries
• Handle product/service renewals
• Upsell relevant offerings during interactions
• Maintain excellent customer relationships

Qualifications:

• Minimum 1 year of experience in customer service, upselling, or renewals
• Excellent communication in English, Tamil, and either Telugu or Malayalam
• Minimum qualification: HSC passed
• Age: Males 24 to 37 years
• Flexible with rotational week offs
• Comfortable with shift timings:
• Females: 11 AM to 8 PM
• Males: 12 PM to 9 PM

Ready to take the next step in your customer service career?

Click the APPLY button now or reach out to Sangeetha at sangeetha@savvysearch.asia or call 93458 75672 for more information.