Job Title: Customer Relationship Executive (CRE)
Location: Lower Parel, Mumbai, Maharashtra

About the Employer:
Join a leading automobile dealership known for exceptional customer service and cutting-edge vehicle offerings, providing a unique customer experience in the automotive industry.

Job Summary:
As a Customer Relationship Executive, you'll be the key liaison between the dealership and customers, ensuring satisfaction, addressing concerns, and driving long-term customer loyalty through personalized service.

Scope of the Job:

• Greet customers and assist with inquiries, test drives, and vehicle selection.
• Coordinate service appointments and ensure timely completion of maintenance.
• Collect and analyze customer feedback to improve services.
• Build and maintain strong customer relationships.
• Stay updated on product knowledge and participate in training sessions.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field (preferred).
• 2-6 years of experience in customer service, sales, or automotive roles.
• Excellent communication and interpersonal skills.
• Strong problem-solving and multitasking abilities.
• Proficiency in MS Office and CRM software.
• Passion for automobiles and customer service.

Employee Benefits:

• Competitive salary (Rs. 3,60,000/- to Rs. 4,80,000/- per annum).
• Performance-based monthly salary increments and incentives.

How to Apply:
Interested candidates are encouraged to apply online by clicking the APPLY button. For inquiries, please reach out to Sangeetha at sangeetha@savvysearch.asia or call 9345875672.