Solutions Delivery Manager

Role Overview

As the Solutions Delivery Manager, you will be responsible for ensuring the successful execution of client projects from design through to deployment. Youll manage delivery teams, client relationships, budgets, and timelines while ensuring solutions align with business goals and technical standards.

Key Responsibilities

• Lead and manage end-to-end delivery of IT consulting projects across multiple clients

• Act as the primary liaison between clients and internal delivery teams

• Define and oversee project scope, timelines, resources, budgets, and deliverables

• Ensure quality assurance, risk management, and compliance with client requirements

• Collaborate with pre-sales and solution architects to scope new work and ensure smooth handover into delivery

• Track and report on KPIs, delivery performance, and client satisfaction

• Build strong, long-term client relationships by delivering consistent value

• Mentor and lead project managers, analysts, and technical team members

Requirements

• 8+ years of experience in IT delivery or consulting, with 3+ years in a delivery leadership role

• Proven track record of managing complex, multi-stakeholder projects (Agile and/or Waterfall)

• Strong client-facing communication and relationship management skills

• Technical understanding across enterprise IT, cloud, software development, or digital transformation

• Budget management and financial forecasting experience

• PMP, PRINCE2, or Agile certification is a plus

• Bachelor's degree in Computer Science, Information Systems, or related field (MBA is a bonus)