About the job Business Analyst - Fraud Solutions
Onsite
Overview:
We are seeking a highly skilled and experienced Business Analyst to join our team, focusing on fraud solution development and implementation. The successful candidate will play a key role in analyzing, defining, and supporting the implementation of fraud detection systems and features, working closely with cross-functional teams including Forensics, CRM, Big Data, and Development.
Key Responsibilities:
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Conduct holistic analysis of required fraud solutions, including source systems and integration requirements.
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Manage the implementation of new fraud detection features and functionalities.
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Collaborate with the Forensic Analysis team, CRM system owners, Big Data Platform team, and other business stakeholders to design and implement fraud solutions.
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Conduct stakeholder interviews and workshops to gather and refine business requirements.
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Document and analyze business needs in a clear, structured, and concise format.
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Develop detailed use cases and user stories to define system functionality.
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Define integration requirements between systems and the fraud detection solution (including writing SQL statements as needed).
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Analyze data to ensure it meets internal data quality metrics.
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Identify and explain data patterns and trends to support decision-making.
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Communicate requirements effectively to the development team and validate developed solutions.
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Organize and contribute to user acceptance testing.
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Provide architectural and design input, maintaining up-to-date architecture documentation.
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Participate in Agile ceremonies including backlog prioritization, sprint planning, and retrospectives.
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Conduct post-implementation tests and resolve operational issues.
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Support the Security and Privacy by Design Assurance (SPDA) process.
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Assist in incident troubleshooting and draft change requests where necessary.
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Present quarterly priorities during PI grooming and collaborate with cross-functional teams to ensure delivery.
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Provide regular progress updates during team standups.
Required Skills & Competencies:
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Minimum of 8 years' experience as an IT Business Analyst or in a similar role.
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Intermediate to advanced SQL skills (strong advantage).
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Proficient in Microsoft Excel and data manipulation tools.
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Strong analytical and problem-solving skills with experience in data analysis and interpretation.
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Excellent communication, facilitation, and interpersonal skills.
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Strong attention to detail and commitment to quality.
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Ability to work independently and collaboratively in a fast-paced environment.
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Experience with Agile development methodologies is preferred.
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Self-starter with strong ownership mentality.
Qualifications:
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BCom in Information Systems
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BSc in Computer Science
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Or a relevant tertiary qualification in a related field