Senior Solutions Specialist

Position Overview: We are seeking a seasoned professional for the role of Senior Solutions Specialist. This individual will play a crucial role in driving our sales efforts and enhancing customer relationships within the Software Solutions sector.

Requirements:

Experience and Skills:

• Minimum of Matric qualification.
• 5 to 10+ years of relevant experience in a senior sales role.
• Proven track record of success in the Software Solutions industry.
• Exceptional skills in presentation, judgment, strategic planning, and organization.
• Outstanding verbal and written communication abilities.
• Capacity to perform effectively under pressure and meet deadlines.
• Detail-oriented with a strong sense of accountability.
• Self-motivated, innovative, and an effective team collaborator.

Duties and Responsibilities:

Sales and Customer Relationships:

• Cultivate and sustain robust relationships with customers and franchises.
• Identify and leverage opportunities for our client's Software Solutions across diverse contexts.
• Engage key decision-makers within client organisations to drive sales.
• Develop and deliver professional presentations and proposals tailored to address customer needs, proposed solutions, costs, and technology.
• Articulate technology and pricing models clearly to clients.
• Provide clients with up-to-date technical information and strategic advice.
• Identify and highlight customer needs, offering tailored solutions.

Product Knowledge:

• Maintain an in-depth understanding of our client's software solutions and service offerings.
• Elevate the sales teams product knowledge through comprehensive training and support.
• Lead training sessions and assist franchise sales teams with product demonstrations.

Strategic Planning:

• Collaborate with the Sales Manager to implement budgets and sales targets.
• Foster customer relationships to prepare for purchases and encourage system upgrades.
• Proactively address customer objections with effective strategies.
• Present detailed solution and cost recovery proposals based on thorough industry knowledge.
• Employ a consultative approach in selling software solutions.
• Uphold professionalism, punctuality, and courtesy in all customer interactions.
• Engage confidently in boardroom meetings as well as discussions with end-users and IT specialists.
• Continuously enhance product knowledge through ongoing training and document reviews.
• Achieve monthly sales performance targets and objectives.

Other Assignments:

• Undertake additional responsibilities as assigned by the Chief Sales Officer or other C-level executives.