Job Openings Sales Development Representative

About the job Sales Development Representative

Job Title
Sales Development Representative (SDR) – B2B SaaS
Remote

USA Timezone
12 Month contract

About the Opportunity
We are looking for energetic, commercially driven Sales Development Representatives to help accelerate the growth of an innovative B2B SaaS platform transforming the pet services industry.
This role is focused on generating qualified sales opportunities by engaging pet business owners through outbound prospecting, consultative conversations and product demonstrations. You will play a critical role in building the sales pipeline by identifying businesses that can benefit from our cloud-based booking, CRM, marketing and business management platform.
This opportunity is ideal for someone who enjoys speaking with business owners, understands subscription software, and thrives in a fast-paced sales environment.

Key Responsibilities
Lead Generation & Prospecting

  • Identify and research prospective customers.
  • Generate new business opportunities through cold calling, email campaigns, LinkedIn outreach and social selling.
  • Build and maintain a healthy sales pipeline.
  • Qualify inbound and outbound leads using a structured discovery process.
  • Schedule product demonstrations for Account Executives or conduct demos where appropriate.



Sales Development

  • Understand customer pain points and position the platform as a business solution.
  • Conduct consultative discovery conversations.
  • Educate prospects on the benefits of cloud-based business management software.
  • Overcome objections confidently.
  • Consistently achieve monthly activity and pipeline targets.



CRM & Pipeline Management

  • Maintain accurate CRM records.
  • Track prospect activity and follow-up schedules.
  • Update sales opportunities and pipeline progression.
  • Produce accurate forecasting information.



Customer Engagement

  • Build relationships with business owners.
  • Maintain regular follow-up throughout the sales cycle.
  • Deliver an outstanding customer experience from first contact.



Collaboration

  • Work closely with Marketing on lead campaigns.
  • Partner with Customer Success to ensure smooth handovers.
  • Share market feedback and competitor insights.



Experience Required
Essential

  • 2–5 years' experience in B2B sales.
  • Proven SDR, BDR, Inside Sales or Software Sales experience.
  • Experience selling SaaS subscriptions.
  • Strong outbound prospecting experience.
  • Cold calling experience.
  • Experience using CRM systems (HubSpot, Salesforce, Zoho, Pipedrive or similar).
  • Track record of achieving sales KPIs.
  • Experience booking qualified demonstrations.
  • Excellent written and verbal communication.



Highly Advantageous
Experience selling:

  • SaaS software
  • CRM platforms
  • Booking software
  • Practice management software
  • Scheduling software
  • POS systems
  • Business management software
  • Subscription software

Experience selling into SMEs or owner-managed businesses.
Experience selling to:

  • Veterinary practices
  • Pet grooming businesses
  • Daycare centres
  • Health & wellness businesses
  • Beauty or appointment-based businesses
  • Hospitality
  • Fitness
  • Healthcare



Key Competencies

  • Hunter mentality
  • Strong prospecting ability
  • Excellent communication
  • Consultative selling
  • Active listening
  • Objection handling
  • Relationship building
  • Resilience
  • Self-motivated
  • Goal orientated
  • Organised
  • Commercially aware
  • Adaptable
  • Tech savvy



KPIs

  • Outbound calls
  • Emails sent
  • LinkedIn outreach
  • Qualified opportunities created
  • Product demonstrations booked
  • Sales pipeline generated
  • Conversion rate
  • Revenue contribution



Technical Skills

  • CRM software
  • Microsoft Office / Google Workspace
  • LinkedIn Sales Navigator (advantageous)
  • Sales engagement tools
  • Video conferencing platforms
  • AI productivity tools (advantageous)





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