Acute Care Services - Director

POSITION SUMMARY

The Acute Care Services Clinical Director works under the direction and supervision of the Chief Nursing Officer. The Acute Care Director functions as an integral member of the patient care team, responsible for the clinical direction of staff members, quality outcomes, and financial health of the reporting units. The Acute Care Director has 24/7 responsibility for the effective implementation of the philosophy, policies, and procedures, goals of the hospitals and the department, and their effect on patient care. This individual serves as the expert, role model, and resource to the clinical team and care integrator for patients. The shifts will vary to meet the needs of both night shift and dayshift staff. The Acute Care Services Director exercises autonomy in performing the assigned responsibilities and functions cooperatively with staff and management to support the mission, vision values, and strategic plan of CMC.

This Acute Care Services Clinical Director works closely with all members of the Leadership Council and oversees a house-wide, functional, multidisciplinary, and service-oriented team that includes the ICU/PCU, Medical/Surgical, and Rehab Nursing Units.

PRIMARY (ESSENTIAL) DUTIES

• Oversees the development and implementation and assists the Acute Care Manager with staff education and orientation to train and develop effective and efficient staff.
• Works with Acute Care Manager and House Administrator to ensure that enough qualified nursing personnel are assigned for each unit/shift to meet the patients needs.
• Assists in the interview and hiring process and the employee annual evaluation process.

• Helps to implement quality and safety standards and audit for compliance and ongoing process improvement.

• Represents the Acute Care Services unit through departmental and assigned committee meetings.

• Participates in the developing and updating of department policy and procedures

• Manage budget and resources for each unit, ensuring optimal utilization while minimizing costs.

• Works closely with the Acute Care Manager to understand and manage the correct productivity for the units.

• Regularly rounds on the units and is visible for staff.

• Participates in problem-solving issues and communicates openly with all members of the team.

• Maintain regular communication with the Senior Leadership Team, providing updates on unit progress, discussing strategic initiatives, and obtaining valuable input to ensure the Acute Care division continues to meet its operational and clinical goals. This communication will involve offering critical insights, raising concerns promptly, and providing constructive solutions for consideration.
• Based on primary staffing needs may need to take a patient assignment or be a resource for staff.

EDUCATION AND EXPERIENCE

Minimum Eduation:

• A Bachelors degree in Nursing or an eligible license in the state of Montana is required.
• Masters degrees in Nursing, Business, or Leadership/Management preferred.
• ACLS, ONS certification, Healthcare Provider BLS within 3 months of hire.

Preferred Certification(s):

• Certification in specialty preferred.

Minimum Work Experience:

• 5 years or more experience as an Acute Care Clinical Leader is required.

• Experience as a Unit Level Director is strongly preferred.

• Competency of RN for Med/Surg or ICU.

• 2 years or more experience as a bedside RN.

• Demonstrated success with tabulating, collaborative work with physicians, project management, and process improvement projects.

• Experience with a team with a variety of skill levels including new graduate RNs.

• Experience with Electronic Medical Records.

Required Skills:

• Exhibits pride of ownership and is customer-focused, strategically oriented, demonstrates teamwork, and delegates appropriately.

• Strong interpersonal and customer service skills.

• Ability to manage multiple tasks.

• Requires excellent written and oral communication, presentation, and computer/PC skills.

• Proficiency in Microsoft Office and other related software.

• Demonstrated success with tabulating, collaborative work with physicians, project management, and process improvement projects.