Service Tech II/III (Lead Technician)

Job Description:

As a Lead Technician, you will be responsible for overseeing the maintenance, repair, and troubleshooting of commercial HVAC systems and generators. You will lead a team of technicians, ensuring high standards of service and efficient project completion.

Key Responsibilities:

• Diagnose, repair, and maintain commercial HVAC systems and generators.
• Lead and mentor a team of technicians, providing guidance and support as needed.
• Perform routine maintenance and inspections to ensure equipment operates efficiently.
• Troubleshoot and resolve complex issues with HVAC systems and generators.
• Coordinate with clients to schedule maintenance and repair services, providing exceptional customer service.
• Maintain accurate records of service activities, including diagnostics, repairs, and parts used.
• Ensure all work complies with safety protocols and regulations.
• Stay updated on the latest industry trends, technologies, and best practices.
• Assist in training new technicians and developing team capabilities.
• Provide leadership and support during emergency repair situations.

Qualifications:

• 3-5 years of commercial HVAC experience or generator rental repair experience.
• Proven leadership experience in an HVAC or related field.
• Strong diagnostic and troubleshooting skills.
• Ability to read and interpret technical manuals, schematics, and diagrams.
• Excellent problem-solving abilities and attention to detail.
• Good communication and customer service skills.
• Ability to work independently and manage time effectively.
• Valid driver's license and reliable transportation.
• EPA Certification (preferred but not required).