Director of Emergency Services

The Director Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department.

Job Responsibilities
Service
Accurately identifies real/potential problems affecting the service and implements solutions with follow-through and communication.

Actively participates in service, departmental, and hospital-wide committees as assigned, providing ongoing communication to those one represents.

Advances the patient experience agenda in the Emergency Department.

People
Coaches immediate subordinates by providing feedback; and constructive critique of work; facilitates individual development plan; and documents their job performance.
Adheres to all Human Resource policies.
Effectively communicates departmental, organizational, and industry information to staff.
Facilitates evidence-based employee engagement practices.
Effectively builds strong relationships and networks to deliver upon organizational and department goals.
Participate in employee and patient rounding and identify and mentor potential future leaders

Quality
Enforces standards of emergency department care and develops processes to measure and ensure consistent compliance.
Develops, implements, and evaluates an ongoing emergency services program that assures quality patient care consistent with the Hospital's mission.
Monitors compliance with regulatory, accrediting, and hospital policy for patient services, and environmental and personnel safety.

Oversees a PI program that consistently monitors and evaluates critical aspects of care.
Is responsible for department operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures, and professional standards.
Follows the Hospital Exposure Control Plans/Bloodborne and Airborne Pathogens.

Finance
Seeks new program strategies and/or program enhancements that would expand patient services.
Develops, prioritizes, and defends capital equipment requests.
Is responsible for the fiscal management of the department; ensures proper utilization of the organization's financial resources.

Growth
Advances the growth agenda for emergency services.

Community
Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.

Develops and builds strategic external networks.

Qualifications

Bachelor's degree Nursing Required
Master's degree MHA, MSN, MBA, or related field (Preferred)
3+ years of experience in emergency services (Required)
3+ years of experience in a leadership role (Preferred)

Licenses, Certifications, & Training
Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation.
Advanced Cardiac Life Support (ACLS)
Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC)
Basic Life Support (BLS)

Knowledge, Skills, Abilities, Behaviors
Knowledge of human resource management, program development, fiscal management skills, and familiarity with regulatory and accrediting agency standards preferred

Additional Information

• FTEs 84
• 33 beds
• 12 hallway beds
• 56K patient visits per year

Compensation: Salary up to 120K with 15% bonus potential. Sign-on bonuses and relocation assistance are available on a case-by-case basis.