About the job Internal Sales Person – Electrical & Pumps
Internal Sales Person – Electrical & Pumps
Location: Emalahleni, Mpumalanga
Employment Type: Permanent
Salary: R18,000 – R45,000 basic per month, depending on experience and technical expertise
About the Opportunity
An established technical solutions provider servicing the mining, water and wastewater, power generation and industrial sectors is looking for an experienced Internal Sales Person – Electrical & Pumps to join its team in Emalahleni.
The company supplies and supports a broad range of electrical, mechanical, hydraulic, instrumentation, pump and valve solutions and offers customers access to OEM-quality products, specialised technical support, testing, repairs and integrated project solutions.
This is a highly technical internal sales position requiring someone who can confidently understand customer applications, recommend the correct equipment, prepare accurate technical quotations and convert enquiries into business.
The Role
The successful candidate will manage internal sales enquiries and provide technical and commercial support across the company's electrical and pump product ranges.
You will work closely with customers, external sales representatives, project teams, suppliers and OEM partners to develop appropriate technical solutions for mining and industrial applications.
This is not a general sales or order-processing position. Candidates must have substantial technical knowledge of both electrical equipment and submersible pumps and be able to apply that knowledge commercially.
Key Responsibilities
- Manage incoming technical sales enquiries from existing and prospective customers.
- Understand customer applications and recommend appropriate technical solutions.
- Prepare accurate, detailed and commercially competitive quotations.
- Provide technical support across electrical and pump product ranges.
- Size and select electrical equipment according to customer and application requirements.
- Size and select submersible pumps for mining, industrial, water and wastewater applications.
- Advise customers on product specifications, suitability and application.
- Support external sales representatives with technical information, quotations and product selection.
- Work closely with project teams on technical and commercial requirements.
- Liaise with OEMs and suppliers regarding specifications, pricing, availability and technical requirements.
- Proactively follow up quotations and outstanding enquiries.
- Convert technical enquiries and quotations into confirmed orders.
- Identify opportunities to cross-sell additional products and solutions.
- Build and maintain strong relationships with mining and industrial customers.
- Ensure all product selections and quotations are technically accurate and commercially viable.
- Keep up to date with relevant products, technologies and OEM developments.
Essential Electrical Experience
Candidates must have a minimum of 10 years' relevant electrical experience, with strong practical knowledge of:
- Low Voltage (LV) systems
- Medium Voltage (MV) systems
- MCC panels
- Circuit breaker sizing and selection
- Surge protection
- Switchgear
- Electrical product selection
- Technical interpretation of customer requirements
Experience with Eaton products is strongly preferred.
Strong experience with Schneider Electric, ABB and/or Siemens products will also be highly regarded.
Essential Pump Experience
Candidates must have a minimum of 10 years' relevant experience with submersible pumps.
You must be able to demonstrate practical experience in:
- Pump sizing
- Pump selection
- Understanding flow, head and application requirements
- Selecting suitable pumps for customer applications
- Providing technical pump advice
- Supporting mining and industrial pump applications
Experience with Dragflow, Xylem and/or Grundfos pumps will be highly advantageous.
Instrumentation
A strong instrumentation background will be a definite advantage, particularly where this complements electrical and industrial technical experience.
Sales & Commercial Experience
The successful candidate should have:
- Proven technical internal sales experience.
- Strong quotation and costing experience.
- The ability to interpret technical customer requirements.
- Strong commercial awareness.
- Experience following up quotations and closing business.
- Confidence dealing directly with technical customers.
- Strong supplier and customer liaison skills.
- The ability to support external sales and project teams.
- Excellent attention to detail when preparing technical quotations.
Minimum Requirements
- Minimum 10 years' electrical experience.
- Minimum 10 years' submersible pump experience.
- Strong knowledge of LV and MV electrical products.
- Experience with MCC panels, circuit breakers, surge protection and switchgear.
- Proven pump sizing and selection experience.
- Strong technical internal sales experience.
- Proven ability to prepare accurate technical quotations.
- Strong customer-facing and communication skills.
- Commercially driven with the ability to convert enquiries into orders.
- Able to work effectively in a technically demanding mining and industrial environment.
- Based in or able to commute reliably to Emalahleni, Mpumalanga.
Highly Advantageous Experience
- Eaton electrical products
- Schneider Electric
- ABB
- Siemens
- Dragflow pumps
- Xylem pumps
- Grundfos pumps
- Instrumentation
- Mining-sector customers
- Water and wastewater applications
- Power generation
- Industrial technical sales
Ideal Candidate
The ideal candidate is an experienced technical salesperson who understands both the electrical and pump environments and can confidently engage with customers about their applications.
You should be equally comfortable discussing switchgear and circuit breaker selection as you are discussing pump sizing and selection.
Most importantly, you must be able to translate technical knowledge into practical customer solutions and ultimately into closed business.