Call Center Agent

Job Title: Remote Call Center Agent
Hourly Pay: $18 - $22/hour

Summary:

We’re hiring Call Center Agents who want to work from home and help customers by phone. This position focuses on following up with previous callers, checking in on service satisfaction, and supporting simple scheduling or billing requests. If you’re dependable and enjoy structured conversations, this role may be perfect for you.

Job Responsibilities

• Make outbound calls for follow-ups or appointment confirmations

• Handle billing questions and guide customers through payment portals

• Enter accurate notes from each call

• Send email confirmations or simple reminders after calls

• Support incoming questions when needed during high call volume

• Work with your manager to stay updated on tools and procedures

Qualifications

• Strong speaking and listening skills

• Able to follow templates while keeping a natural tone

• Organized and detail-focused

• Home office setup with stable internet

• Call center or scheduling experience is a plus

• Friendly attitude and willingness to learn

Perks & Benefits

• Fully work from home

• Hourly pay: $18 - $22/hour

• Paid training with easy-to-follow guides

• Flexible shifts including evening hours

• Helpful leadership and team support

• Long-term growth opportunities