Sales Scheduling Coordinator - SL 00069

Job Title: Sales Scheduling Coordinator
Location: Remote (EST Time zone)
Salary Range: up to 1000 USD, (Base salary + bonus + commission)

Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (EST), with light Friday PM duties; weekend availability required on a rotational basis.

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

About the Company:

Sagan represents a rapidly growing home services company recognized by Entrepreneur Magazine as one of the fastest-growing brands in construction in 2023 and 2024. The company's mission is to redefine the homeowner experience for exterior home projects through unparalleled service, innovative solutions, and a commitment to quality craftsmanship.

Position Overview:

We are looking for a Sales Scheduling Coordinator to join our team and play a vital role in managing and scheduling appointments for our home exterior sales specialists. This role involves direct interaction with customers, ensuring a seamless and professional scheduling experience while maintaining accurate records in our CRM system.

Key Responsibilities:

• Customer Interaction: Answer incoming calls professionally, schedule appointments using scripts and processes, and conduct outreach via phone, email, and text.
• CRM Management: Maintain organization and accuracy of customer information in the CRM system.
• Administrative Tasks: Assist with special projects and other administrative duties assigned by the management team.
• Lead Management: Follow up on leads from various sources to maximize appointment conversions.
• Team Collaboration: Partner with the sales and operations teams to ensure alignment on appointments and customer needs.

Qualifications:

Required Skills:

• 1+ years of customer service experience.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Positive attitude and team player mentality.

Preferred Experience:

• Previous experience setting appointments or adhering to a sales pitch/script.
• Familiarity with CRM systems.
• Flexibility to cover weekends and willingness to adapt to a fast-paced environment.

What Success Looks Like:

• Efficient and professional scheduling of customer appointments, leading to increased sales opportunities.
• Well-maintained and accurate customer records in the CRM system.
• Positive feedback from customers and team members regarding scheduling interactions.

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and an introductory video in English format.