Our client is a leading garden design and build consultancy, providing high-quality landscaping solutions for residential and commercial clients. We are passionate about transforming outdoor spaces and take pride in delivering exceptional service. We are now seeking a Commercial/Project Manager to support our growing team. This role is ideal for someone with experience in a garden centre, nursery, or a similar horticultural environment.

Responsibilities

• Set up and manage all office procedures for the efficient running of business administration.
• Collect and analyze site diaries and timesheets for all staff and crews.
• Ensure payroll information is accurate and available for bi-weekly payments.
• Manage HR and staff-related matters, including holiday scheduling, staff uniforms, and staff training.
• Assist in sourcing quality products at the right price, processing purchase orders, and handling payments.
• Oversee fleet and asset management, ensuring company assets are maintained, serviced regularly, and appropriately branded.
• Maintain and manage databases of suppliers, customers, leads, and products.
• Support sales and marketing efforts, managing leads, paperwork, and procedures related to the sales process.
• Monitor maintenance and construction crews, ensuring all contract-related paperwork is submitted daily for accurate reporting.
• Maintain holiday calendars, proficiently using Outlook and calendar systems.
• Provide high-level administrative support to management.
• Coordinate extensive travel arrangements, including flights, hotel bookings, and car hire.
• Ensure timely and pleasant customer communications.
• Conduct bookkeeping tasks, including processing invoices, bank transactions, and reconciliations using QuickBooks.

Job Details

Key Accountabilities & Indicators of Effectiveness

• Bookkeeping: Ensure accurate and timely monthly management reports and weekly finance meetings.
• Purchasing & Purchase Orders: Maintain a preferred supplier list, source quality materials at competitive prices, and efficiently process purchases.
• Office Administration: Maintain up-to-date records, ensure efficient time management, and prioritize tasks effectively.
• Reporting: Provide weekly reports to the MD.

Necessary Skills and Attributes

Knowledge and Experience

• Previous office administration experience is essential.
• Experience in a construction-related business is an advantage.

Computer Skills

• Proficiency in Microsoft 365, including MS Office, Outlook, Word, and Excel.
• Excellent knowledge of QuickBooks accounting software.

Industry Experience

• A minimum of 5 years of office administration experience.
• Strong organizational and leadership skills.
• Ability to work independently and as part of a team.

Communication Skills

• Honest and straightforward communication with customers and team members.
• A pleasant and positive demeanor in interactions.
• Fluency in French is a significant advantage.

Attitudes and Behavior

• Positive outlook and proactive approach.
• Strong team player, self-starter, and detail-oriented.
• Calm and focused under pressure.
• Willingness to go the extra mile to complete tasks effectively and on time.