Remote Customer Service

Remote Customer Service Representative — Work From Home

Employment Type: Independent Contractor / 1099

Location: Remote — United States

Job Description:

Rooted Talent Solutions is building a network of professional, motivated individuals interested in 100% remote customer service and virtual support opportunities.

If you enjoy helping people, communicating professionally, solving problems, and working independently, we'd love to hear from you.

As a Remote Customer Service Representative, you may support customers through phone, chat, email, or other digital communication channels, depending on the opportunity you select.

What You Can Expect

• 100% remote work from home
• Flexible scheduling on applicable opportunities
• No traditional daily commute
• No sitting in traffic or spending money on gas just to get to work
• Opportunities to work from your own professional home workspace
• Access to different customer-service opportunities
• Training and onboarding resources
• A supportive representative community
• Opportunities to develop customer-service and professional skills

Some opportunities allow representatives to select their own schedules or service intervals, while others have specific scheduling requirements. Schedule flexibility varies by opportunity.

What You'll Need

• Reliable computer
• Reliable high-speed internet
• Quiet, professional workspace
• Professional communication skills
• Ability to work independently
• Ability to follow instructions
• Ability to complete required onboarding and training
• Ability to complete applicable identity/background verification
• Ability to meet the requirements of the opportunity you select

Specific computer, internet, equipment, background, schedule, and training requirements vary by opportunity.

Who We're Looking For

We are particularly interested in people who are:

• Reliable
• Professional
• Customer-focused
• Comfortable using computers
• Good communicators
• Self-motivated
• Able to work independently
• Serious about building a successful remote-work routine

Customer service or call-center experience is helpful, but requirements may vary by opportunity.

Compensation

Compensation varies by opportunity. Applicants will have the opportunity to review applicable compensation, schedule, training, and other requirements before selecting an opportunity.

This is an independent contractor opportunity, not a traditional W-2 employment position.

Ready to Work From Home?

If you're ready to pursue a remote customer-service opportunity, apply today.

Our application includes a short screening process designed to determine whether you're ready to move forward.