Front of House

Front of House Team Member – Premium Boutique Bakery

Location: Multiple Central London Locations
Job Type: Full-Time | 5 Days per Week
Shifts: Morning, Daytime & Evening | Weekends & Bank Holidays Required
Hours: Typically between 07:30 and 23:00, depending on location and rota

Join One of London's Most Distinctive Boutique Bakery Concepts

We are recruiting Front of House Team Members to join a premium, design-led boutique bakery and patisserie brand with multiple locations across Central London.

Known for beautifully handcrafted doughnuts, pastries and French pâtisserie-inspired creations, the brand combines artisan craftsmanship, creativity and premium presentation with a lively contemporary coffee-shop experience. Products are freshly prepared in-house, with great attention given to every detail – from flavour and decoration to how they are presented to customers.

This is a fantastic opportunity for someone who enjoys the atmosphere of a busy premium café, coffee shop or boutique bakery and takes pride in providing genuinely great customer service.

If you are currently working as a Barista, Front of House Team Member, Café Assistant, Bakery Assistant, Waiter/Waitress or Coffee Shop Team Member, we would love to hear from you.

The Role

As a Front of House Team Member, you will be one of the faces of the store, helping create a welcoming and memorable experience for every customer.

Your responsibilities will include:

• Welcoming customers and delivering friendly, attentive customer service

• Introducing customers to the range of doughnuts, pastries, desserts and drinks

• Taking orders and accurately processing card payments

• Supporting coffee and barista preparation when required

• Preparing, restocking and maintaining attractive product displays

• Keeping front-of-house and seating areas clean and well presented

• Supporting opening and closing procedures

• Working efficiently during busy service periods

• Communicating closely with colleagues to maintain a smooth workflow

• Maintaining the high presentation and service standards expected within a premium bakery environment

About You

We are particularly interested in candidates with experience in coffee shops, cafés, boutique or artisan bakeries, patisseries, dessert shops or premium food retail.

You will ideally have:

• Previous Front of House, café, coffee shop, bakery or hospitality experience

• A friendly, confident and professional approach to customers

• Good spoken English and confidence communicating with customers

• The ability to remain positive and efficient in a busy, fast-paced environment

• Good attention to detail and pride in presentation

• A reliable and punctual approach to work

• Barista or coffee-making experience would be an advantage, but is not essential

• An interest in coffee, pastries, bakery products or premium food

Working Hours

This is a full-time position, working a minimum of 5 days per week on a rotating rota.

Shifts include mornings, daytime and evenings, typically falling between 07:30 and 23:00, depending on the store.

Flexibility to work weekends and bank holidays is required.

What's on Offer?

• Career progression with the opportunity to develop into a Shift Manager role and progress further based on performance and initiative

• 50% staff discount on all in-store products

• The opportunity to join a distinctive and growing premium bakery and patisserie concept

• A creative, fast-paced working environment in Central London

• Supportive team environment

• Branded uniform provided

• Permanent contract following successful completion of the 3-month probation period

Requirements

Applicants must have the right to work in the UK and be able to provide valid documentation.

If you have experience as a Barista, Front of House Team Member, Café Assistant, Coffee Shop Assistant, Bakery Assistant, Patisserie Assistant, Waiter/Waitress or Customer Service Assistant and would like to take your next step within a premium Central London bakery environment, apply today with your CV.