Technician Team Leader

Key Responsibilities

· Strong aptitudes in use of diagnostic systems, problem solving and ability to develop practical solutions to resolve technical problems.

·  Provide rapid, needs-based solutions to technical problems.

·  Avoid repeat repairs and breakdowns through systematic diagnosis and job processing.

· Assist customers by articulating service advice when diagnosing technical problems.

·   Follow up with the status of work performed on a customer's vehicle.

·   Support the Workshop Manager when resolving technical problems.

·   Support the Workshop training with internal training.

· Support and communicate with Service Advisors when diagnosing technical problems.

·   Pass on knowledge and experience to other service technicians.

·   Be courteous and professional when interacting with customers.

·   Direct and lead team for daily work

·   Other tasks will be assigned by line manager.

Education Knowledge and Requirements

·                  ·  2 years' experience with Automotive repairs

·                  ·  Good communication, behavior team spirit, and interpersonal skills

· Good talent of leadership and management team

· Be responsible and accountability on own job

· Computer (Word, Excel, internet ...)

· Diagnosing technical program

· Be able to use English language as daily work