IT Infrastructure Engineer

RMA Group, headquartered in Bangkok, Thailand, is a multi-sector group with over 8000 employees and an operational presence in 14 countries. For over 30 years, we have developed enduring partnerships to support the needs of our clients, underpinned by the core values of Innovation, Integrity and Endurance. Through its various businesses including RMA Automotive, Global Fleet Sales, Comin Asia and Express Food Group (EFG), RMA Group has established itself as the partner of choice for leading automotive, equipment, engineering services, and food brands in Southeast Asia and beyond.

Overview and responsibilities

As a key member of IT Operations, the IT Infrastructure Engineer will support the IT Infrastructure Team on looking after computer network, servers, backup and maintenance tasks both routine and unexpected), both in Head Office in Bangkok, branch offices in Bangkok and sometimes helping other locations/ countries per assigned. Provide user supports as well as working as a team member in an IT team.

Functional - IT Infrastructure:

• Setup, upgrade and maintain physical and virtual servers located in Head Office, branches and in cloud.
• Upgrade and maintain computer network systems (both wired and wireless).
• Perform periodic (planned) systems maintenance.
• Looking after backup system.
• Troubleshoot and fix the unplanned incidents from time to time.
• Monitoring systems health. Flag any concerns in a timely manner to reduce risk.
• Make sure the CMDB is up-to-date.
• Work closely with Group IT Operations Team in order to adhere the related Group RMA IT standards/ policies.
• Manage to keep all IT spendings within budget and within timeline/ plan.
• Ensure monetarial processes/ policies are followed to avoid unapproved expenses.

Functional: IT Users Support

• Being part of the IT team in order to provide day-to-day user support, both to Bangkok offices and to branches/ countries.

Background and ways of working

• Solid knowledge/ proven experience of setup, upgrade and maintain servers both logical and physical.
• Solid knowledge/ proven experience of cloud technologies (preferrably AWS and/or Azure).
• Good team player and communicator. Consistency report to supervisor/ manager. Make sure all plans/ actions are agreed before implementing.
• Fast learner and always keen to keep up-to-date to technological changes.

RMA Group is an equal opportunity employer, with a diverse group of colleagues globally representing different cultures, backgrounds, and beliefs. Our values of Innovation, Integrity and Endurance is embedded in what we do, and we welcome applicants who are committed to respecting diversity of thought, and in living our values on a day-to-day basis.