Job Openings
Workshop Supervisor
About the job Workshop Supervisor
- Plans, analyzes, and manages department finances through demining: flat hours available to sell, shop capacity, services in customer demand, and how departments skill inventory marches customers demands
- Establishes processes and standards (e.g., follow-up system to contact customers) to ensure customer satisfaction and efficient and effective service operations
- Establishes a purchasing policy and practice that ensures competitive bids from vendors for all tolls, equipment, supplies, etc. to become a low cost producer
- Coordinates with Parts Department, Sales Department, Body Shop, GM, Ford Representatives, sublet vendors, and others to ensure effectiveness of the service process
- Ensure maintenance and repair pricing is consistent with competitive practices; conducts quarterly competitive market analysis to ensure competitive practices and pricing
- Generates and strives to increase service sales while increasing overall department profitability
- Analyzes problems and establishes procedures to solve them
- Develops marketing and merchandising plans and programs.