Parts Counter/ Stock Controller (Ford Cambodia)

RMA Group is a multi-sector organization with more than 9,000 employees and an operational presence in 17 countries. For 40 years, we have developed enduring partnerships to support the needs of our clients, underpinned by our core values of Innovation, Integrity, and Endurance. Through its various businesses, including RMA Automotive, Global Fleet Sales, Comin Asia, and Express Food Group (EFG), RMA Group has established itself as the partner of choice for leading automotive, equipment, engineering services, and food brands in Southeast Asia and beyond.

Overview of the Role

The Stock Controller is responsible for managing, monitoring, and maintaining inventory to ensure accurate stock levels and availability. The role also involves receiving and issuing parts, conducting stock checks, maintaining accurate inventory records, and following company procedures and safety standards.

Job Description (JDs)

• Assist customers in selecting and purchasing parts.
• Place special orders for parts as requested.
• Read and interpret relevant manuals to determine the correct type and specifications of parts.
• Provide accurate pricing and product information to customers.
• Issue parts to the Service Department and Body Shop.
• Order out-of-stock parts requested by customers.
• Assist with inventory control and stocktaking.
• Meet departmental productivity and profitability targets.
• Answer telephone calls promptly in accordance with dealership guidelines.
• Maintain an organized, clean, and safe work environment.
• Participate in required training programs.
• Accurately record working hours in the company timekeeping system.
• Follow Safeguards rules and regulations.
• Demonstrate the Company's Core Values.
• Comply with all company policies and procedures.
• Support the Workshop Supervisor, Sales Team, and Service Team as required.
• Assist in resolving customer concerns when necessary.
• Perform other duties as assigned.

Job Requirements (JRs)

• Proficient in Microsoft Word and Excel.
• Basic English communication skills.
• Experience in inventory management.
• 1–2 years of experience in a related field.

RMA Group is an equal opportunity employer, with a diverse group of colleagues globally representing different cultures, backgrounds, and beliefs. Our values of Innovation, Integrity, and Endurance are embedded in everything we do. We welcome applicants who are committed to respecting diversity of thought and living our values on a day-to-day basis.