PSM-Ratanak Kiri 001

+ Job Description

• Lead and develop members of your team utilizing the tools and processes developed by HR• Ensure that the leadership and development of the people in your team is given sufficient time and focus • Proactively act as a coach and mentor to your team to enable them to improve their skills and knowledge • Identify and resolve employee/team problems and conflict • Support in the recruitment of suitable people for your team and the company as a whole • Act as a ‘subject matter expert’ in your area of expertise, sharing that knowledge on Sales Operations to your team & colleagues• Ensure you continue to develop your knowledge and expertise through your own ‘personal career development’ and utilizing training and development offered by company• Act as an advocate of the company, promoting it internally and externally. This includes creating and managing any social media to share, like and comment on the company’s published content.• Direct, motivate, & support professional sales team to accomplish their objectives • Manage sales activities and daily sales deal status in Odoo-CRM, expenses reporting, and cross-functional reporting (Such as Stock, Service, BPO, etc.) with own area of responsibility. Grow network with own area of responsibility• Accountable for ensuring all RMA’s policies and procedure are follow within the showrooms and/or responsible area.• Advise sales team through the sales process, including but not limited to prospecting -> closing area• Coach and mentor sales team on the following topics; including but not limited to needs, features & benefits, closing deals, time and territory management, negotiating, product knowledge, and productivity improvement• Create and monitor annual sales department benchmarks and budget, in alignment with the organization’s financial and operational objectives• Ensure customer satisfaction. Work with the sales team to know the customer’s current and future expectations (Customer Talk) and work with all departments to resolve customer concern/issue.• Lead the sales team to effectively understand and use manufacturer’s products and programs to attain acceptable market share levels.• Foster an engaged work environment within the locations, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.• Ensure that the company/location reputation and image in the community is consistent with RMA/AED Integrated Core Values, and that business relationships with all stakeholders are not compromised• Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives• Perform all other duties as assigned by management in a professional and efficient manner.• Full responsible for P & L of own department/area of responsibility• Manage costs at reasonable levels and in line with Budget• Actively advise any concerns related to profitability of Sales Department• Report to TSM/DGM • Meet with Aftersales, Marketing, and other Sales Dept., regularly to evaluate inter-departmental concerns on skills and performance required for each individual for improvement • Closely liaise with RMA Group on policy matters• Develop and maintain good relationships with customers, business partners, networking people, government and private sectors• This position is based in province (s), and required to travel (>60%) to visit and support sales team in own province (s) of responsibility, require regular routine calendar and respond to urgent needs as per business operations’ requirement

++ Job Requirement

• Bachelor degree level in Business Management or related fields, especially Agriculture business• Minimum of 2 years of experiences in Sales or related field• Record in successfully running Sales Dept. or related field• Have good knowledge in Agriculture and/or Heavy equipment• Ability to lead, training, and coach subordinate well • Listening, Understanding and Responding• Mentoring, Coaching & Performance Management • Knowledge of business Environment• Achievement• Excellent written and verbal communication skills• Excellent presentation and facilitation skills• A person of good character – someone in whom the owner/manager can place full trust and confidence• Ability to use MS office applications – Power Point, Word, Excel & Outlook• Ability to build relationships with internal and external partners• Excellent organization skills – able to prioritize

• Hold valid Driving License