Job Openings Workshop Supervisor (Ford)

About the job Workshop Supervisor (Ford)

Job Description

  • Plans, analyzes, and manages department finances through demining: flat hours available to sell, shop capacity, services in customer demand, and how departments skill inventory marches customer's demand.
  • Establishes processes and standards (e.g., follow-up system to contact customers) to ensure customer satisfaction and efficient and effective service operations.
  • Establishes a purchasing policy and practice that ensures competitive bids from vendors for all tolls, equipment, supplies, etc. to become a low cost producer.
  • Coordinates with Parts Department, Sales Department, Body Shop, GM, Ford Representatives, sublet vendors, and others to ensure effectiveness of the service process.
  • Ensure maintenance and repair pricing is consistent with competitive practices; conducts quarterly competitive market analysis to ensure competitive practices and pricing.
  • Generates and strives to increase service sales while increasing overall department profitability.
  • Analyzes problems and establishes procedures to solve them.
  • Develops marketing and merchandising plans and programs.

Job Requirements

  • Bachelor's degree in automotive or related fields.
  • English speaking and computer using ability.
  • Good leadership and management.

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