PSM-Svay Rieng Province

+ Key Responsibilities

·   Lead and develop members of your team utilizing the tools and processes developed by HR

·    Ensure that the leadership and development of the people in your team is given sufficient time and focus

·    Proactively act as a coach and mentor to your team to enable them to improve their skills and knowledge

·         Identify and resolve employee/team problems and conflict

·  Support in the recruitment of suitable people for your team and the company as a whole

·   Act as a ‘subject matter expert’ in your area of expertise, sharing that knowledge on Sales Operations to your team & colleagues

·     Ensure you continue to develop your knowledge and expertise through your own ‘personal career development’ and utilizing training and development offered by company

·     Act as an advocate of the company, promoting it internally and externally. This includes creating and managing any social media to share, like and comment on the company’s published content.

·   Direct, motivate, & support professional sales team to accomplish their objectives

·     Manage sales activities and daily sales deal status in Odoo-CRM, expenses reporting, and cross-functional reporting (Such as Stock, Service, BPO, etc.) with own area of responsibility. Grow network with own area of responsibility

·      Accountable for ensuring all RMA’s policies and procedure are follow within the showrooms and/or responsible area.

·      Advise sales team through the sales process, including but not limited to prospecting -> closing area

·    Coach and mentor sales team on the following topics; including but not limited to needs, features & benefits, closing deals, time and territory management, negotiating, product knowledge, and productivity improvement

·   Create and monitor annual sales department benchmarks and budget, in alignment with the organization’s financial and operational objectives

·   Ensure customer satisfaction. Work with the sales team to know the customer’s current and future expectations (Customer Talk) and work with all departments to resolve customer concern/issue.

·    Lead the sales team to effectively understand and use manufacturer’s products and programs to attain acceptable market share levels.

·    Foster an engaged work environment within the locations, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.

·      Ensure that the company/location reputation and image in the community is consistent with RMA/AED Integrated Core Values, and that business relationships with all stakeholders are not compromised

·   Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives

·      Perform all other duties as assigned by management in a professional and efficient manner.

·      Full responsible for P & L of own department/area of responsibility

·      Manage costs at reasonable levels and in line with Budget

·      Actively advise any concerns related to profitability of Sales Department

·     Report to TSM/DGM

·    Meet with Aftersales, Marketing, and other Sales Dept., regularly to evaluate inter-departmental concerns on skills and performance required for each individual for improvement

·    Closely liaise with RMA Group on policy matters

· Develop and maintain good relationships with customers, business partners, networking people, government and private sectors

·   This position is based in province (s), and  required to travel (>60%) to visit and support sales team in own province (s) of responsibility, require regular routine calendar and respond to urgent needs as per business operations’ requirement

·      Hold valid Driving License

 

+  Education Knowledge and Requirements

·    Bachelor degree level in Business Management  or related fields, especially Agriculture business

·    Minimum of 2 years of experiences in Sales or related field

·    Record in successfully running Sales Dept. or related field

·   Have good knowledge in Agriculture and/or Heavy equipment

·   Ability to lead, training, and coach subordinate well

·    Listening, Understanding and Responding

·    Mentoring, Coaching & Performance Management

·    Knowledge of business Environment

·    Achievement

·    Excellent written and verbal communication skills

·     Excellent presentation and facilitation skills

·    A person of good character – someone in whom the owner/manager can place full trust and confidence

·    Ability to use MS office applications – Power Point, Word, Excel & Outlook

·    Ability to build relationships with internal and external partners

·    Excellent organization skills – able to prioritize