Job Openings
Senior Loan Collection Officer
About the job Senior Loan Collection Officer
- Internal/External Interactions:
- Make sure all payments transactions are accurately and correctly posting in the system by the collection officers on timely basic
- Update daily all Banks transaction & Wing agent for payment collection in Excel & portfolio management system
- Calculate loan outstanding / pay off balance
- Prepare Quarterly for NBC customer’s complaint report
- Prepare monthly CBC Data upload for customer payment
- Prepare weekly AML Cash Transactions report for NBC
- Support and recommendation of action plan on delinquent customer to senior collection team
- Report weekly on payment received
- Support and follow up the payment based on collection policy
- Build good team work within the good working environment
- Overlook and manage the performance of collection officers
- Collaborate and work closely with accounting department regard to money received from customer and accounting close (monthly reconcile data with Accounting Team)
- Good customer service and feedback as soon as for customer’s queries
- System’s development and raise up to management for modify some parts
- Other reporting request by operations manager and country manager
- HR Responsibilities:
- Training and guiding collection officers
- Travel Requirements:
- On demand in Cambodia and abroad