Job Openings Cold Caller

About the job Cold Caller

Position: Cold Caller

Number of hours: 40 hours/week

Schedule: NZ Time, 9AM - 6PM

Tasks required:

  • Cold call prospects to sell the products and services of the client

  • Provide information about products features, prices etc. and present their benefits

  • Ask pertinent questions to understand the customers requirements

  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs

  • Upsells customers to larger products, more extensive packages, or higher priced services

  • Keep detailed record of call logs and enter data accurately and consistently into the company's database

  • Must have the ability to create responses aligned with the companys messaging and drive the conversation to an appointment

  • Generate and source out leads through various channels

  • Other ad hoc tasks that would be assigned


Requirements:

  • Proven work experience as a virtual Cold Caller/Telemarketer or a relevant role is required

  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

  • Ability to call, connect, and interact with potential customers

  • Prior work experience with New Zealand or Australian clients/companies is preferred but not required

  • Knows how to craft responses and do meaningful conversations

  • Very particular on the process of sourcing out leads and what tools to use

  • Clear and concise communicator with a neutral English accent and effective verbal communication skills

  • Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision

  • Highly organized and detail-oriented; able to efficiently prioritize multiple tasks

  • Ability to work independently and in a team-oriented environment