Cold Caller

Position: Cold Caller

Number of hours: TBA

Schedule: TBA
Work Location: On site; Lagro, Quezon City

Tasks required:

• Cold call prospects to sell the products and services of the client
• Provide information about products features, prices etc. and present their benefits
• Ask pertinent questions to understand the customers requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Upsells customers to larger products, more extensive packages, or higher priced services
• Keep detailed record of call logs and enter data accurately and consistently into the company's database
• Must have the ability to create responses aligned with the company's messaging and drive the conversation to an appointment
• Generate and source out leads through various channels
• Other ad hoc tasks that would be assigned

Requirements:

• Proven work experience as a virtual Cold Caller/Telemarketer or a relevant role is required
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to call, connect, and interact with potential customers
• Knows how to craft responses and do meaningful conversations
• Very particular on the process of sourcing out leads and what tools to use
• Clear and concise communicator with a neutral English accent and effective verbal communication skills
• Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision
• Highly organized and detail-oriented; able to efficiently prioritize multiple tasks
• Ability to work independently and in a team-oriented environment