About the job Cold Caller/Appointment Setter
Position: Cold Caller/ Appointment Setter
Number of hours: 20 hours/week
Schedule: UK Time Zone
Tasks required:
Answer inbound calls from the company's prospect and current clients or customers and set up appointments for the client to speak directly to a salesperson
Cold calling prospects and determine the overall interest of prospective clients and eliminate clients who aren't interested
Email clients to answer any questions, schedule meetings with a salesperson, or reschedule meetings as needed
Follow up and/or confirm appointments using different communication channels (email, chat, calls.)
Keep detailed record of call logs and enter data accurately and consistently into the company's database
Must have the ability to create responses aligned with the company's messaging and drive the conversation to an appointment
Other ad hoc tasks that would be assigned
Requirements:
Proven work experience as a Cold Caller/Appointment Setter or relevant role is required
Experience working in the Financial Industry is preferred
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to attend 20 to 50 calls per day
Knows how to craft responses and do meaningful conversations
Very particular on the process of sourcing out leads and what tools to use
Clear and concise communicator with effective verbal communication skills
Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision